LingoCoach Privacy Policy
This Privacy Policy explains how Apecoo LLC ("we", "us", "our") handles information when you use LingoCoach on iOS.
1. Information We Process
- Account data: email and basic profile data used for login and account management.
- Learning progress: task completion, reading/speaking practice records, and in-app study history.
- Subscription status: entitlement and quota information to enable premium features.
- Diagnostics: limited crash/error logs for reliability and troubleshooting.
2. AI Features and Quotas
LingoCoach may provide AI-generated learning content (for example, generated scenes or practice prompts). If your daily usage quota is reached, generation can be temporarily unavailable until quota resets or your plan is upgraded.
3. How We Use Information
- Provide core app functions and personalize your learning experience.
- Sync your account and progress across supported devices.
- Enforce feature limits and subscription entitlements.
- Detect abuse, secure services, and improve app quality.
4. Data Sharing
We do not sell personal information. We may use service providers (for example authentication, database hosting, and analytics/error monitoring) strictly to operate the app. These providers process data under contractual safeguards.
5. Authentication Providers
If you sign in with a third-party provider (for example Google, Apple, or Facebook), we receive only the account information necessary to authenticate you and create/manage your LingoCoach account.
6. User Data Deletion Instructions
To request deletion of your LingoCoach account and associated personal data, contact support through the support channel listed in the app listing and include your account email plus a clear request to delete your account data.
- Request content: account email and a deletion request for LingoCoach data.
- Verification: we may ask you to verify account ownership before deletion.
- Processing time: requests are processed within a reasonable timeframe.
- Retention exceptions: limited records may be retained if required by law.
7. Children's Privacy
LingoCoach is not directed to children under 13 (or the equivalent minimum age in your jurisdiction).
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date on this page.
9. Contact
For privacy or data deletion requests, contact us through the support contact listed in the app listing or official support channel.